About us

Affordable, international health insurance from William Russell in Hong Kong

William Russell in Hong Kong

For over 25 years our health insurance plans have protected expatriates and international citizens throughout the world, helping to offset the increasing costs of medical treatment. Now, in partnership with Sompo Insurance (Hong Kong) Co., Ltd., the Elite plans are available to Hong Kong residents of all nationalities. These comprehensive health insurance plans are specially designed for Hong Kong residents who want all the benefits and choice of an international health plan, but with high standards of service provided locally. The plans are provided by William Russell, an Appointed Insurance Agency of SOMPO (Hong Kong).

Our service

To us, you’re a valued customer, not a potential claimant or just a policy number. From your first contact with William Russell, you’ll deal with a named advisor, each one an expert in a dedicated team. We know the importance of having someone who understands your policy, needs, and circumstances at the other end of the line, 24 hours a day. Service is everything to us and we commit to providing our customers with personal support when they need it.

This is the William Russell difference.

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30-day money back guarantee

Our health plans come with a 30-day money back guarantee. If you wish to cancel your plan within the first 30 days of your plan, we will provide a refund in full provided you have not made a claim.

Steady support in a changing world

By specialising in international health insurance, we are able to offer competitive rates without sacrificing quality. We are proud of our reputation for fair pricing: you’ll find us affordable, flexible, and willing to renew your cover no matter which country life takes you to.

The destination for international citizens

We are a leading independent provider of international health insurance in Hong Kong. Since 1992, we have specialised in providing protection for our customers in over 160 countries around the world.

We’re here to help you out, not catch you out

We’ve built our reputation over the last quarter of a century on personal support, when you need it, with clear communication. To us, you’re a customer, not a potential claimant or policy number. We’re big enough not to hide in small print.